Privacy Policy for R-Bistro (www.r-bistro.lv)
Effective Date: April 1, 2025
1. Introduction
Welcome to R-Bistro ("we," "us," "our"). We are committed to protecting the privacy of visitors to our website, www.r-bistro.lv (the "Site"), and our customers. This Privacy Policy explains what personal data we collect, how we collect it, how we use it, and your rights regarding your personal data.
This policy applies to information we collect through our Site, including when you make a reservation, sign up for our newsletter, contact us, or otherwise interact with our website.
Our registered address is Rīga, Pulkveža Brieža iela 43, LV-1045. The data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws is SIA R Bistro.  


2. Information We Collect
We may collect and process the following types of personal data:

• Personal Identification Information: Name, phone number, email address (e.g., when you make a reservation or contact us).  
• Reservation Details: Date, time, number of guests, special requests associated with your booking.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.  
• Usage Data: Information about how you use our Site, including pages visited, time spent on pages, and links clicked.  
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences (e.g., if you subscribe to our newsletter).  

3. How We Collect Your Information
We collect data through various methods, including:

• Direct Interactions: You provide data when you fill in forms on our Site (e.g., reservation form, contact form, newsletter signup), correspond with us by phone, email, or otherwise.
• Automated Technologies: As you interact with our Site, we may automatically collect Technical Data and Usage Data using cookies, server logs, and similar technologies. Please see our Cookie Policy section below for more details.  
• Third Parties: We may receive personal data about you from various third parties, such as analytics providers (e.g., Google Analytics) or reservation system providers [List specific providers if applicable, e.g., Tablein, etc.].  

4. How We Use Your Information
We use your personal data for the following purposes:

• To Provide Services: Process and manage your reservations, respond to your inquiries, and provide customer support.
• To Improve Our Website: Analyze usage data to understand how visitors use our Site and improve its functionality and user experience.
• Marketing and Communications: Send you newsletters, promotional offers, information about events, or other marketing communications if you have opted-in to receive them. You can opt-out at any time.
• Legal Obligations: Comply with applicable legal or regulatory requirements.

5. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds under GDPR:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
• Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g., processing a reservation).  
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests (e.g., analyzing website usage to improve our services, preventing fraud).  
• Legal Obligation: Where processing is necessary for us to comply with the law.

6. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential and comply with data protection laws. These may include:  

• IT and system administration service providers.
• Website analytics providers (e.g., Google Analytics).
• Email marketing service providers.
• Professional advisers (lawyers, bankers, auditors, insurers).
• Regulators and other authorities in Latvia and the EU who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.  




7. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.  



8. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.  




To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for processing, and applicable legal requirements.  




9. Your Data Protection Rights (GDPR)
Under GDPR, you have rights including:

• Right to Access: Request access to your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data where there is no good reason for us continuing to process it.  
• Right to Restrict Processing: Request suspension of processing under certain conditions.
• Right to Data Portability: Request transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.  

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija) or your local supervisory authority.  



10. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to distinguish you from other users, provide certain functionalities, understand how visitors use our site, and personalize content. A cookie is a small file of letters and numbers stored on your browser or device.
You can manage your cookie preferences through your browser settings. Blocking all cookies may affect the usability of our website.
[Consider adding a link here to a more detailed Cookie Policy if you use many different types of cookies, especially for tracking or advertising].
11. Third-Party Links
Our Site may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.  




12. Children's Privacy
Our Site is not intended for children under the age of [Specify age, typically 13 or 16 depending on local regulations], and we do not knowingly collect data relating to children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.  



14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your data protection rights, please contact us at:  


SIA R Bistro Rīga, Pulkveža Brieža iela 43, LV-1045 , +371 29 880 295 , rbistro@resto-rators.lv